Class is currently filled to capacity, please email dkerns@dvtrusts.com or call 215-706-0101 to be added to wait list. Thank you.

Open to DVWCT and DVPLT Members at no cost.

This course reviews verbal and non-verbal de-escalation techniques for non-law enforcement public entity employees including administration, public works, parks and recreation, and library personnel. It discusses the various physical and mental barriers to communication and possible alternative responses. Participants will learn verbal and non-verbal forms of communication and their impact on the de-escalation process.

Presented by Janine Paul, Montgomery County Department of Public Safety

Location: Delaware Valley Trusts Training Facility, 719 Dresher Rd, Horsham PA

Training Flyer

This event is available to Property & Liability Trust and Workers' Compensation Trust members. Please login to register.

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