January 2020

16 January 2020
9:00 am – 4:30 pm

Performance Management – Core Course, Penn State Public Entity Leadership Certificate Program

Open to DVWCT and DVPLT members at no cost.

This seminar reviews the key elements of an effective performance management process including setting expectations, setting goals, using objectives/standards as performance measures and providing employee feedback.

Lunch will be provided.

 

Training Flyer

 

 

 

 

 

February 2020

19 February 2020
9:00 am – 12:00 pm

Highway Workzone Safety and Flagging

Open to DVWCT and DVPLT members at no cost.

This training satisfies the requirements of Penn DOT Pub. 408, Sec. 901 related to minimum competencies for work zone flaggers and other road workers. Topics covered include fundamentals of work zone traffic control, project planning, personal protective equipment, placement of traffic control devices, use of shadow vehicles and proper flagging techniques.  Attendees who pass the final exam receive a certified flagger wallet card valid for three years.

This course is approved for 3 Pa. DEP water/wastewater operator contact hours.

 Training Flyer

20 February 2020
9:00 am – 4:30 pm

Public Entity Risk Management – Core Course, Penn State Public Entity Leadership Certificate Program

Open to DVWCT and DVPLT members at no cost.

This program provides an overview of risks and best risk management practices for the major functional departments within the public sector.

Lunch will be provided.

 

 

 

 

Training Flyer

March 2020

19 March 2020
9:00 am – 4:30 pm

Customer Relations and Dealing with Difficult People – Elective Course, Penn State Public Entity Leadership Certificate Program

Open to DVWCT and DVPLT members at no cost.

This program discusses customer relations within the context of municipal government activities. Leaders will be introduced to the “customer-driven” economy environment and provided with techniques for fostering a culture of customer focus within their areas of responsibility.

Lunch will be provided.

 

Training Flyer

April 2020

16 April 2020
9:00 am – 4:30 pm

Generational Advantage – Elective Course, Penn State Public Entity Leadership Certificate Program

Open to DVWCT and DVPLT members at no cost.

This workshop explores perceptual blind spots, generational diversity as a gateway to other types of diversity, hiring and managing individuals from different age cohorts, effective communication, and always delivering value to those you serve. Case studies relevant to municipal environments will be examined.

Lunch will be provided.

 

 

 

 

 

Training Flyer

May 2020

21 May 2020
9:00 am – 4:30 pm

Advanced Security for Public Entities – Elective Course, Penn State Public Entity Leadership Certificate Program

Open to DVWCT and DVPLT members at no cost.

This course provides an overview of crime prevention and security issues impacting municipalities and other public entities. Topics include safeguarding property assets, reducing employee theft, minimizing the risk of workplace violence, effective use of surveillance technology and ensuring information security.

Lunch will be provided.

 

Training Flyer