About the Organization

Delaware Valley Trusts

The Delaware Valley Trusts is a fast-growing organization that provides health, workers’ compensation, and property and liability coverage to its public entity members. The Trusts’ office is located in Horsham, PA. The Delaware Valley Trusts are distinguished by generally providing broader coverage and exemplary claims and member service, including a wide range of value-added benefits, workshops, and training opportunities for employees of its members.

Delaware Valley Health Trust

The Delaware Valley Health Trust (DVHT) provides comprehensive health benefits to over 23,000 employees and dependents of public entities located throughout Pennsylvania and Delaware. DVHT is part of Delaware Valley Trusts, which is a fast growing organization that also provides property and liability coverage and workers’ compensation coverage to its municipal members via the Delaware Valley Property & Liability Trust and Delaware Valley Workers’ Compensation Trust.

Opportunities

Delaware Valley Trusts - IT Support Engineer (Reposted 12/29/2020)

This position reports to the Director of Information Technologies and will assist in the design, implementation, and management of corporate Infrastructure services. The incumbent ensures service delivery and alerts management to conditions that may affect the integrity of those services. Also, this position provides a key escalation point for systems performance, as well as security-related issues. This position is part of the Trusts' IT Infrastructure and Operations Team, and the incumbent will work directly with IT groups, vendors, and members of the Trusts on projects/issues to effectively incorporate cost-effective and efficient technology solutions into the existing landscape. The incumbent will evaluate, test, and assist in the selection of hardware, software, and management solutions that promote the performance and reliability of business applications and processes.

Learn More

Delaware Valley Trusts - IT Support Engineer (Reposted 12/29/2020)

Responsibilities and Essential Functions of the Position:

This position works closely within the IT group, as well as with external parties, to implement and manage critical technologies and processes including:

  • Private Data Center and Public Cloud Infrastructure including compute, network, and storage;
  • Practical Systems Management tools supporting key Infrastructure components;
  • Integration of Security services across all Infrastructure functions;
  • Standard methodologies and processes to minimize the impact of change within the environment;
  • Operational standards of excellence and customer-focused service capabilities;

This position is responsible for helping to provide continued and uninterrupted access to Delaware Valley Trusts’ systems and data. This includes maintaining system availability, data protection, and data security at all times. The incumbent is responsible for making sure that the IT systems meet or exceed Delaware Valley Trusts business expectations for performance and availability and will

  • Provide technical support 1st/2nd/3rd level services in the areas of computing, network, and storage across Delaware Valley Trusts landscape;
  • Provide on-site and remote technical support 1st/2nd/3rd level services in the areas of Computer, Network, and Storage for all Trust Members that utilize services provided by Delaware Valley Trusts;
  • Perform hardware and software failure diagnosis for resolution;
  • Manage vendors and service delivery across Delaware Valley Trusts private and public Cloud environments supporting IaaS, PaaS and SaaS workloads;
  • Evaluate and document Hardware/Software standards for implementation;
  • Manage full end-to-end, client to server communication reliability and performance;
  • Perform problem diagnosis and implement bug fixes/workarounds;
  • Select, configure and install Computer, Network and Storage hardware, options and software;
  • Develop, maintain and execute standard procedures for installation, maintenance and vulnerability management of Hardware and Software;
  • Participate in, and help manage Infrastructure Change Management process;
  • Develop, implement and test Hardware and Software Backup and Recovery functions;
  • Install, configure and maintain core Infrastructure services such as Hypervisors, Windows Server, Active Directory, Group Policies, DHCP and DNS;
  • Install, configure and maintain Server management systems such as HP Insight Manager, VMware vSphere, Powershell/Scripting;
  • Install, configure and maintain systems including Enterprise-grade Server and Hyperconverged systems, SAN and Networking switches, Appliances, and other edge devices;
  • Ability to work outside our standard operating hours on an occasional basis;
  • Responsible for customer service support during “on-call” periods as assigned by the IT Director;
  • Exercise independent judgment and initiative and carry out job functions with or without direct supervision;
  • Work effectively under time constraints to meet deadlines and manage several different tasks concurrently;
  • Work accurately and with attention to detail;
  • Maintain the privacy of confidential records, correspondence, and files;
  • Communicate effectively in writing, orally, and with others to understand and convey information, in a manner consistent with job functions;
  • Establish and maintain effective working relationships with co-workers, Trust members, etc.;
  • Carry out job functions without posing a health or safety threat to self or others;
  • Maintain acceptable attendance standards.

This job is a senior-level Systems Engineer position within the IT Infrastructure and Operations Team. The following five qualification factors distinguish this position:

  • Decision quality
  • Peer relationships
  • Perseverance
  • Time management/ability to multi-task
  • Problem-solving

Physical Demands of Job

  • Ability to sit for extended periods while working;
  • Frequent hand, fingers, and arm use and excellent eye-hand coordination;
  • Occasionally perform activities involving walking, bending, squatting, reaching and climbing stairs;
  • Occasionally stand for extended periods;
  • Ability to hear clearly and speak intelligibly;
  • Ability to see and perform visual activities such as close-up paperwork, using a display monitor, reading and writing;
  • Ability to lift or move up to 25 lbs.

Qualifications:

  • Bachelor’s Degree in Computer Science or equivalent combination of formal education and relevant experience;
  • At least 5+ years of experience at the Enterprise level – IT Infrastructure Design Implementation and Operational Management;
  • Strong knowledge and experience with Server Hardware, Cisco, HP, Microsoft Windows Server, Active Directory and VMware core technologies focused on large scale enterprise deployments;
  • Strong knowledge and experience with Hypervisor architectures and management strategies;
  • Strong knowledge and experience with storage and SAN Technology;
  • Experience managing IaaS, SaaS and PaaS workloads in Public Cloud environments including Microsoft Azure;
  • Technical ability and knowledge to quickly integrate, implement and document new technologies while supporting and maintaining the existing core Infrastructure;
  • Experience managing vendors and service providers;
  • Experience with solutions for monitoring Infrastructure performance, reliability, and stability;
  • Experience with solutions for effective capacity planning;
  • Knowledge of WAN and LAN concepts, network security, network optimization, performance monitoring, system resiliency, server backup and recovery, workstation connectivity, and Internet connectivity;
  • Strong written and oral communication abilities;
  • Strong customer service focus;
  • Ability to deal calmly and effectively in high-stress situations;
  • Demonstrated ability to work within a cross-functional team environment to deliver project tasks and assignments on time and budget;
  • Track record of identifying opportunities for improvements and sponsoring projects to management;
  • Demonstrated ability to manage significant project tasks according to standard Project methodology;
  • A valid driver’s license is required.

 Job Location:

  • Primary: Delaware Valley Trusts, 719 Dresher Road, Horsham, PA.
  • Various Member sites within Montgomery, Bucks, and Chester Counties
  • Work location will be a combination of remote, DVT office and Member site locations

Compensation and Benefits:

We offer a competitive salary commensurate with education and experience, along with many employer-paid benefits. Our comprehensive benefits package includes life insurance, health insurance, dental insurance, vision insurance, flexible spending accounts, defined benefit retirement plan, deferred compensation plan, generous paid time off, short and long-term disability coverage, tuition assistance, and other training and professional development opportunities. Our office dress code is business casual.

Equal Opportunity Employer:

The Delaware Valley Trusts are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.

How to Apply: If you are interested in exploring this career opportunity, please submit a resume, cover letter, and salary requirements to careers@dvtrusts.com. Please include “IT Support Technician” in the email subject line.

Administrative Support Specialist (Posted 1/24/2021)

Under the general supervision of the Benefits Manager, the Administrative Support Specialist provides a variety of administrative functions to support the day-to day tasks and on-demand projects related to the operations of the Health Trust.

Learn More

Administrative Support Specialist (Posted 1/24/2021)

Responsibilities and Essential Functions of the Position:

  • Assist with general administrative duties including but not limited to printing, mailing, scanning, preparing presentation folders, etc;
  • Support Eligibility Specialist with day-to-day eligibility transactions, COBRA enrollment, annual open enrollment and related activities during peak periods;
  • Support Plan Implementation Coordinator with distribution of SBC’s and SPD’s;
  • Review data submitted by entities for annual ACA reporting and report discrepancies per established protocol;
  • Update Employee Assistance Program census bi-annually for vendor billing purposes;
  • Support wellness programming by assisting with coordination of wellness events, processing incentive/reimbursement checks and providing general administrative support during peak periods;
  • Compose, type, and distribute routine correspondence and other documents as required (e.g. presentations, statistical data, monthly reports, etc.);
  • Use spreadsheet, database management and/or word processing applications to create, maintain, and/or enter information;
  • Answer telephones and give information to callers, take messages, and/or transfer calls to appropriate individuals;
  • Exercise good judgment and initiative and carry out job functions under general supervision;
  • Work effectively under time constraints to meet deadlines and manage a number of different tasks concurrently;
  • Work with accuracy and attention to details;
  • Accurately calculate, check, and/or record numerical information;
  • Maintain privacy of confidential data, records, correspondence and/or files;
  • Communicate effectively in writing and verbally to convey information in a clear and concise manner;
  • Establish and maintain effective working relationships with co-workers, other departments, members, etc;
  • Carry out job functions without posing a health or safety threat to self or others;
  • Maintain acceptable attendance standards;
  • Performs other related duties and responsibilities as assigned.

Physical Demands of Job

  • Ability to sit for extended periods of time while working;
  • Frequent hand, fingers and arm use and excellent eye-hand coordination;
  • Occasionally perform activities involving walking, bending, squatting, reaching and climbing stairs;
  • Occasionally stand for extended periods of time;
  • Ability to hear clearly and speak intelligibly;
  • Ability to see and perform visual activities such as close-up paperwork, using a display monitor, reading and writing;
  • Ability to lift and/or move up to 25 lbs.

Qualifications:

  • High school diploma or GED and three years of increasingly responsible secretarial and administrative support work; or
  • Associate’s degree in business administration or health related field with one year of secretarial or administrative support work; or
  • Equivalent combination of education, experience and/or training which provides the knowledge, skills and abilities necessary to perform the essential functions of the position and required work;
  • Prior experience working with health benefits desired;
  • Ability to multi-task, prioritize tasks and respond with sense of urgency;
  • Ability to successfully and effectively work independently and within a small team structure;
  • Strong analytical and problem-solving skills;
  • Strong written and verbal communication skills;
  • Strong computer skills (Microsoft Office is essential).

Compensation and Benefits:

We offer a competitive salary commensurate with education and experience, along with many employer-paid benefits. Our comprehensive benefits package includes life insurance, health insurance, dental insurance, vision insurance, flexible spending accounts, defined benefit retirement plan, deferred compensation plan, generous paid time off, short and long-term disability coverage, tuition assistance, and other training and professional development opportunities. Our office dress code is business casual.

Equal Opportunity Employer:

The Delaware Valley Trusts are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.

How to Apply: If you are interested in exploring this career opportunity, please submit a resume, cover letter, and salary requirements to careers@dvtrusts.com. Please include “Administrative Support Specialist” in the email subject line.