Open to DVWCT and DVPLT members at no cost.
This course offers practical communication techniques to enhance an officer’s ability to use verbal de-escalation to get the best possible outcome. It emphasizes how professional presence can generate compliance and also considers verbal abuse and non-compliant encounters. Understanding HOW something is said not only increases an officer’s success in de-escalating a situation, but it can also increase officer safety, decrease complaints and potential lawsuits, and lessen stress at work and home.
MPOETC approved for 7 CLEE credits.
Provided by the Montgomery County Department of Public Safety.
Lunch is included.
This event is available to Property & Liability Trust and Workers' Compensation Trust members. Please login to register.