Open to DVWCT and DVPLT members at no cost.

This 3-hour safety course is designed to give attendees an understanding of what is a confined space, hazards that can be associated with confined spaces and how to identify them, procedures for protecting yourself and others from confined space hazards, and procedures for non-entry rescue. The course also includes a demonstration of atmospheric testing equipment and a practical mock entry.

This course is approved for three (3) Pa. DEP water/wastewater operator contact hours.

Training Flyer

Open to Property & Liability (DVPLT) and Workers’ Comp (DVWCT) members at no cost. A light breakfast will be provided.

This annual Property & Liability Trust sponsored seminar reviews recent legal developments and interesting cases impacting Pa. local law enforcement. The objective is to provide practical strategies for minimizing police liability losses.

The seminar is intended for law enforcement command, supervisory and risk management personnel. Chris Boyle will be available to discuss any police liability questions attendees might have.

Training Flyer

Registration closes two weeks prior.

Open to Workers Compensation and Property & Liability Trust Members at No Cost

9 a.m. to 10 a.m. Developing a Customer-Focused Attitude

It is critical to evaluate the effectiveness of our customer service skills. Not only do we deal with external customers, but we also spend time interacting with internal customers, our coworkers. This workshop includes a self-test, which helps participants recognize their strengths and weaknesses in this area. Other topics include dealing with difficult customers, diffusing a difficult situation and “five foundations for a successful customer interaction” which helps participants recognize opportunities for improving customer service and retention.

 10:15 a.m. to 11:15 a.m. Respect and Harassment Awareness for Employees

This workshop reviews the legal definition of harassment pertaining to sexual harassment and elements of the Title VII law. It addresses the impact of disrespectful and harassing behaviors, with emphasis on how inappropriate and unaddressed behaviors, attitudes or actions can escalate into potential workplace violence. Consequences of violating an organization’s anti-harassment policy including the impact on both employees and the organization are emphasized. Participants will learn what constitutes harassment, why it is so difficult to report it, and how it can be reported with assurance of non-retaliation. Increasing awareness results in a less stressful and more productive workplace.

Training Flyer

This course provides a thorough knowledge of the recommended safe behaviors for those who work around electrical hazards. Attendees gain an understanding of the latest guidelines and regulations for NFPA 70E and OSHA. Electrical Workers and safety professionals learn key practical information: best work practices in electrical safety and how to apply them in real-world situations. Breakfast & Lunch will be provided. Registration closes two weeks prior to the event.

Note: This course does not provide PaDEP Water/Wastewater Operator credits.

Presenter: J.C. Owens, E-Hazard Instructor

Training Flyer