Open to DVWCT and DVPLT Members at no cost.

This course reviews verbal and non-verbal de-escalation techniques for non-law enforcement public entity employees including administration, public works, parks and recreation, and library personnel. It discusses the various physical and mental barriers to communication and possible alternative responses. Participants will learn verbal and non-verbal forms of communication and their impact on the de-escalation process.

Presented by Janine Paul, Montgomery County Department of Public Safety

Registration: All members must register individually for this event. A Delaware Valley Trusts account is required to register. If you do not already have an account, please visit dvtrusts.com/register. Once your account is activated, please login, return to this page and click the button below to register.

Questions: If you have any questions, please email training@dvtrusts.com or call 267-803-5720.

Delaware Valley Trusts

 

This event is available to Property & Liability Trust and Workers' Compensation Trust members. Please login to register.

Where & When