The Delaware Valley Trusts is pleased to announce the promotion of Lauren Detweiler to the newly created position of Chief Relationship Officer (CRO). This strategic change comes in response to the retirement of longtime Trust employee Carol Bigham, leading to the
reshaping of the Department of Member Services.
Executive Director of Delaware Valley Trusts, Richard L. Mellor, Jr., highlighted the importance of the new role in enhancing the Trusts’ mission. “The creation of the Chief Relationship Officer position marks a significant step forward in our commitment to member service excellence,” Mellor stated. “Lauren Detweiler’s promotion is a testament to her exceptional contributions over the past seven years and her deep understanding of our members’ needs.”
In her new role, Detweiler will work closely with the Executive Director and senior staff to drive membership development, retention, and growth. Her responsibilities will include strategizing, planning, and implementing services and organizational enhancements that align with the Trusts’ overall mission and strategic goals.