Open to DVWCT and DVPLT members at no cost.
Great improvements in public perception of government can be obtained if public entities consider their residents as customers as opposed to simply “the tax base”. This program discusses customer relations within the context of municipal government activities. Leaders will be introduced to the “customer-driven” economy environment and provide techniques for fostering a culture of customer focus within their areas of responsibility.
Lunch will be provided.
This event is available to Property & Liability Trust and Workers' Compensation Trust members. Please login to register.