Delaware Valley Trusts Events Property & Liability Trust Postponed: Customer Relations and Dealing with Difficult People – Elective Course, Penn State Public Entity Leadership Certificate Program

Postponed: Customer Relations and Dealing with Difficult People – Elective Course, Penn State Public Entity Leadership Certificate Program

This class has been postponed and will be rescheduled at a later date. Please contact Carol Bigham at cbigham@dvtrusts.com or call 215-706-0101 with any questions.

Event Overview

Class is full. Please call 267-803-5720 for wait list. Thank you.

Open to DVWCT and DVPLT members at no cost.

This program discusses customer relations within the context of municipal government activities. Leaders will be introduced to the “customer-driven” economy environment and provided with techniques for fostering a culture of customer focus within their areas of responsibility.

Lunch will be provided.

Training Flyer

This event is available to Property & Liability Trust and Workers' Compensation Trust members. Please login to register.