Open to DVWCT and DVPLT members at no cost.

This program discusses customer relations within the context of municipal government activities. Leaders will be introduced to the “customer-driven” economy environment and provide techniques for fostering a culture of customer focus within their areas of responsibility.

Virtual instruction requires that all participants remain connected for the duration of the session, and video must be enabled. An extended break will be provided at lunch time. All participants are encouraged to follow instructions of the presenter regarding group discussions to maximize effectiveness of achieving program objectives.

A Zoom link with instructions will be sent to registrants about a week prior to the class.

Training Flyer

This event is available to Property & Liability Trust and Workers' Compensation Trust members. Please login to register.

Where & When